Workplace wellbeing and customer care

State Transit NSW needed to improve the customer experience on Sydney buses.

Corporate Actors Australia collaborated with State Transit to create a development day combining thought-provoking presentations and forum theatre to explore communication skills, positive psychology, social intelligence and self-care. Over seven months, the Corporate Actors Australia team delivered 141 development days to 3500 bus drivers.

Participants consistently reported that the program helped them build their individual strengths and interpersonal skills.